Apartment Guidelines
Air Conditioning/Heating
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Wymount Terrace apartments do not have installed air conditioning. Portable refrigeration units and self-evaporated coolers
may be used in Wymount apartments but may not be attached to the buildings. Water lines may not be pierced and attached to
refrigeration units or evaporative coolers.
Contact Auxiliary Maintenance at (801) 422-4411 for all heating problems. Qualified technicians will come to service the gas
furnace and water heater. Do not attempt to adjust or light the pilot lights. The water heater has been pre-set to 120°
Fahrenheit. When the furnace is in use, the filters will be regularly exchanged. This service is provided so that the heating
units operate with maximum efficiency.
Alterations
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Changes, alterations, or additions to the apartments are not permitted, including, but not limited to, painting
and installing or replacing appliances and fixtures.
Clipboards
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Each apartment has a clipboard outside the door. This clipboard is for Family Housing, Community Aide, and Ward use only.
Clotheslines
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You are welcome to use freestanding racks in your apartment. However, string clotheslines inside or outside of
the apartments are not permitted because of the damage they can cause.
Floors
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Floors consist of vinyl and carpeting. These coverings are durable and should require only normal care and attention for
proper upkeep. Floors should be vacuumed, swept, and mopped regularly.
Do not use waxes on the vinyl surfaces while cleaning floors. Waxes and cleaners not specifically designed for vinyl floors
may damage the flooring materials. Please refer to labels on cleaning products to make sure they are designed for the floor
material in the apartment. Care should be taken to avoid putting heavy, caster-wheel furniture on the vinyl. You will be
charged for any dents, scratches, and marks on the floor resulting from such use.
Student Family Housing apartments have carpets in the living rooms and bedrooms. The University's professional carpet
cleaning personnel will be available to shampoo the carpets three times a year. You may
choose not to have them cleaned that often, but carpets must be cleaned at least once a year. Stains and spills must
be cleaned immediately to prevent setting of the stain. After you have done all that you can do, please call the Custodial
Office in your area (Wymount 801-422-4180) for further direction. You will be charged for any permanent stains or other
damages to the carpets.
Furnishings/Furniture
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Apartments are furnished with a gas or electric range, a refrigerator, Levolor® blinds, and carpeting. Furnishings may
not be removed from the apartment except by authorized Housing personnel. Furnishings must be left in their designated
locations.
The Student Family Housing Office also has rental furniture available. See the
furniture rental section
of the Services page for more information and prices.
Kitchen Counter Tops
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The counter tops are heat resistant, but they will burn or scorch. Stainless steel inserts are provided as "hot spots"
where hot pans may be placed (South Wymount Terrace only). Both the counter tops and the stainless steel "hot spots" will
scar if used as cutting surfaces. If you burn, scorch, or scar the counter tops you will be charged for replacement.
Lighting & Electrical Fixtures
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Please contact Auxiliary Maintenance at 801-422-4411 for fluorescent light replacements, appliance bulbs, or for electrical
repairs. You are required to replace any burned out light bulbs at your expense prior to moving out (60 watt light bulbs
are recommended). Please help eliminate electrical difficulties by taking normal precautions with appliances (not overloading
outlets, keeping water away from electrical fixtures, etc.).
Maintenance
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You are required to keep the premises, furnishings, and fixtures in good, safe, and clean condition. You should not attempt
repairs yourself. Report any needed repairs to Auxiliary Maintenance at 801-422-4411, Monday through Friday, 8:00 a.m. to 4:30 p.m.
For emergency maintenance after hours, on weekends, and during holidays, contact the on-call maintenance person at cell phone
number 372-2845 (this is an off-campus number).
The University reserves the right to enter apartments with reasonable notice (12 hours) for preventative maintenance,
improvements, inspections, or to show the unit. Work orders called in will be considered as notice that University personnel
may enter the premises during reasonable hours to make necessary or agreed repairs. The University Maintenance personnel do
not work on an appointment basis. In an emergency, BYU may enter the premises at any time without prior permission.
Nail Holes
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You are permitted to have a maximum of four nails/anchors in each room of your apartment (including nails or anchor bolts
already present when you move in). You will be charged a repair fee for each additional hole when you move out. You should
not patch holes in the walls of your apartment, as a larger fee will be assessed for nail holes that have been filled.
Painting
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Prior to your arrival, a BYU maintenance crew will inspect and paint (if needed) your apartment. You should not paint your
apartment. Wallpaper, borders, and contact paper are not to be used on the walls or other surfaces (such as on shelves or
inside drawers) because of the damage they can cause to the surfaces.
Plumbing
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Care should be taken so that foreign objects are not flushed down the drains or toilets. Foreign objects can clog the system
and cause inconveniences for you and your neighbors. Call Auxiliary maintenance at 801-422-4411 to fix clogs, dripping taps, leaks,
or any other plumbing problems. You may also call the cell phone number 372-2845 after hours (this is an off-campus number).
The garbage disposal will operate effectively as long as it is used to dispose of only soft-textured food wastes. Keep a large
stream of cold water running into the disposal unit during use. The water acts as a lubricant to the grinding process and
flushes the ground waste away. The kitchen sink may become clogged if solid items (such as pits), extremely fibrous items
(such as corncobs, celery stalks, or banana peels), or bulky materials (such as large amounts of fruit, vegetable peelings,
or egg shells) are forced into the disposal. Under no circumstances should plastic bags, foil, or other non-food items be
placed in the garbage disposal. Care should be taken to prevent children from operating garbage disposals or from placing
hard items, such as silverware, in the grinder. Absorbent foods (such as rice) clog the pipes and should not be dumped into
the garbage disposal.
Student Family Housing does not have plumbing or electrical fixtures adequate to accommodate appliances in the apartment.
Storage is available for appliances for a minimal monthly charge.
Windows & Screens
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Most windows and screens are removable and may be taken out for cleaning. They may not, however, be left out of the window frames.