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Conference Assistant Responsibilities


C.A. Qualifications | Submit C.A. Application
Guest Relations
Conference assistants are expected to:
  • Represent and promote a positive image of Residence Life, Brigham Young University, and The Church of Jesus Christ of Latter-day Saints.
  • Become acquainted with conference personnel and counselors.
  • Look out for and help conference participants.
  • Supervise youth activities; suggest free-time entertainment options, etc.
  • Help guests maintain an acceptable level of conduct by encouraging guests to follow the Honor Code and the Summer Conference Guidelines.


Customer Service
Conference assistants:
  • Commit to providing excellent customer service and promoting a positive housing atmosphere.
  • Help guests resolve concerns or conflicts that arise during the conference or camp.
  • Assist hall advisors with meeting the guests' needs.


Safety and Security
Conference assistants:
  • Promote safety and security.
  • Conduct head counts to account for all youth participants.
  • Unlock and/or secure residence halls as outlined by the hall advisors.
  • Assist during emergencies.


Physical Facilities
Conference Assistants:
  • Assist Residence Life staff personnel in preparing for all incoming conference groups.
  • Help with custodial duties as assigned (i.e., linen exchange, trash, etc.).
  • Assist with conference check-ins and check-outs.
  • Assist hall advisors in assessing payment for damages and lost items as guests check out.
  • Assist hall advisors in conducting inspections of rooms for fire hazards, proper maintenance and housekeeping.
  • Assist hall advisors in maintaining accurate key inventories.


Reporting
Conference assistants:
  • Maintain daily contact with management (i.e. the hall advisors and/or area manager) to report special needs, guest concerns, damages, maintenance repair needs, or emergencies relative to conference guests.
  • Assist the hall advisors in preparing a recap evaluation after a conference concludes and the guests depart.
  • Attend weekly staff meetings.


Other Responsibilities
Conference assistants:

People to Know
Conference assistants:
  • Conference assistants are Residence Life employees who assist hall advisors and area management in facilitating the stay of conference guests.
  • Hall advisors are responsible for guests living in Residence Life housing areas. They supervise conference assistants.
  • Area management supervises the hall advisors and is responsible for all guests and students living in the Residence Life housing areas. Area management offices are located in each housing area.
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